SITS Unavailable

UoD-IT have been actively monitoring SITS after an interruption this morning causing issues getting logged into the SITS application

If you are experiencing any issues please get in touch via help4u.dundee.ac.uk

Apologies for any interruption to work this caused yesterday or this morning.

Thanks

UoD-IT

UoD-IT is aware of issues stopping staff accessing SITS which were reported around 7 am with successful connections resuming around 8:15 am.

The underlying issue is now resolved and connections can be made to the SITS Client

We are continuing to monitor this service if you are still having issues accessing SITS please let us know via help4u.dundee.ac.uk

Thanks and apologies for any inconvenience caused

We are aware that users continue to experience issues with access to SITS this morning .

We continue to investigate the issue and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'. Please indicate whether you are attempting to access the Live or Remote environment.

We apologise for the inconvenience and thank you for your patience while we continue to work on a resolution.

We've confirmed there is a problem, we're working to resolve it. If you have tried without success to connect to SITS Remote, please restart your device and attempt to reconnect. If issues persist please let us know via the Self Service Portal.

This issue is still being investigated. Whilst the issue has been resolved for some, we are aware that this is still an issue for some users. Thank you for your patience while we continue to work on a resolution.

We've had reports that SITS is currently unavailable.

We're currently investigating the issue and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'. Please indicate whether you are attempting to access the Live or Remote environment.