Lack of network access to and from the campus is currently affecting all services

Resolved
Resolved

We've now resolved the incident. Thanks for your patience. We will continue to investigate the root cause of the issue.

Identified

We've had reports that all internet access is down.

We're currently investigating the issue with engineers on site and will update this post with progress.

Apologies for the reoccurrence of this issue, we have been working around the clock to improve the service and will continue to do so.

Began at:

Affected components
  • Wifi and wired network
    • Eduroam wifi
    • Network Infrastructure
    • _TheCloud
    • StudentResidences