Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

Thanks for your patience, we are now confident that access to SITS live from on campus via myapps.dundee.ac.uk is now restored. Please note there is a risk that at 5:30 pm today access to SITS may be lost or interrupted whilst we resolve the underlying issues, this should only be for a couple of minutes

If you are off campus please continue to use MyDesktop for access

If you do continue to experience issues please let us know by responding to this email and we will investigate further

Apologies for the inconvenience caused

UoD-IT

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Identified

If you are experiencing issues accessing SITS please launch via mydesktop.dundee.ac.uk using the Staff General Pool

Thanks

UoD-IT

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Identified

We've confirmed there is a problem, we're working to resolve it

If you are experiencing issues accessing evision please go to - https://evision.dundee.ac.uk/urd/sits.urd/run/siw_sso.token and press ctrl and F5 to force the page to reload

If you are affected please login to help4u and click the relevant broad service disruption

Thanks

UoD-IT

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Investigating

We've had reports that there are issues accessing both SITS and eVision.

We're investigating the issue and will update this post with the progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

Apologies for any inconvenience caused

UoD-IT

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Began at:

Affected components
  • eVision
  • Business administration systems
    • SITS