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We've now resolved the incident. Thanks for your patience.
We've been working with our third-party supplier on a resolution to this issue and the service is currently back working.
For now, we are continuing to work with the supplier to ensure any issues are fully resolved
Sorry for any inconvenience caused
Our Live Chat feature within Help4u is currently unavailable. Whilst we work with our third party supplier on providing a fix, please remember that you can still log tickets with us by logging into the Self Service Portal - help4u.dundee.ac.uk
The IT Team are available to help Monday to Friday 08:45-21:00 and 10:00-18:00 Saturday and Sunday
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