Opening Shared Mailboxes through Webmail - Personal email showing
Microsoft have now resolved the incident. Thanks for your patience.
Shared Mailbox issues - opening a shared mailbox through Webmail shows a personal email inbox and not a shared Inbox.
This is a Microsoft issue that they are investigating.
They have advised you to use the Client version rather than Webmail to access these shared mailboxes. We will keep you updated on the progress of this.
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