Issues with making Telephone Calls

We've been working with our third-party supplier on resolving this issue and have managed to get the Telephony Service restored, further remediation work will be required which we will communicate nearer the time.

Thanks for your patience on this issue whilst we worked on resolving this and apologies for any inconvenience caused

UoD-IT

We've confirmed there is an issue and we are working with our Third Party Suppliers to resolve it.

If you are affected by this disruption please report this by logging in to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Issues with Making Telephone Calls', then select 'I am affected by this disruption'

We apologize for any inconvenience caused and we are working on this as a priority

We've had reports that making telephony calls both to internal numbers and to external numbers at the University is not currently working, this is also affecting the ability to dial externally into the University.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.