Resolved

Thanks for your patience, we can now confirm this Major Incident is resolved but we continue to monitor the SonicWall VPN at this time.

You should be able to get reconnected straight away but if you do get any issues please try a restart of your device in the first instance

Thanks and sorry for any inconvenience

UoD-IT

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Investigating

We've had reports that users are unable to get connected to the SonicWall VPN.

We're currently investigating the issueand will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

We apologise for any inconvenience caused

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Began at:

Affected components
  • Virtual Private Network (VPN)