SITS Performance Degraded

We've now resolved the incident working alongside our third-party supplier to address the performance issues. Thanks for your patience.

Thanks for your continued patience with regard to the issues surrounding SITS which are affecting colleagues in UoD IT and across the University.

We have a Problem Team actively investigating .

At this time we would actively encourage anyone experiencing issues who has not yet reported these to do so with us here http://help4u.dundee.ac.uk/

If you are experiencing issues with SITS we would recommend using the remote option from Apps Anywhere which does not require the VPN

Thanks for your continued patience whilst we continue to investigate the issues surrounding SITS with colleagues in UoD IT and across the University on the performance being degraded.

At this time we would actively encourage anyone experiencing issues who has not yet reported these to do so with us here http://help4u.dundee.ac.uk/

If you are experiencing issues with SITS we would recommend using the remote option from Apps Anywhere which does not require the VPN

We've had reports of SITS performance being degraded.

This includes but not limited to the client being slow to respond, reports taking longer than usual and time outs intermittently

We're currently investigating the issue and will update this post with progress.

Whilst doing so we must be careful not to assume these are all related, please continue to report issues regarding SITS via help4u.dundee.ac.uk

Thanks for your patience and sorry for any disruption caused

UoD-IT