Network issues on campus

we have had no further calls in relation to this incident - therefore closing this record.

We continue to liaise with our third party suppliers to avoid a repeat.

Thanks for your patience.

We are aware that there are still intermittent issues with this service - and that , for the last 3 days , there have been no calls raised.

For the time being , we are keeping this incident open.

DTS Team members are actively engaging with our 3rd Party Supplier to identify the cause of this issue and provide solution.

Further updates will be posted if there is any significant change.

Please accept our apologies for any inconvenience caused.

If you are affected by this issue and have not yet done so, please let us know by visiting our Self-Service Portal, and clicking on Broad Service Disruption.

We are aware that there are still intermittent issues with this service - however , yesterday there were no calls raised.

For the time being , we are keeping this incident open.

DTS Team members are actively engaging with our 3rd Party Supplier to identify the cause of this issue and provide solution.

Further updates will be posted if there is any significant change.

Please accept our apologies for any inconvenience caused.

If you are affected by this issue and have not yet done so, please let us know by visiting our Self-Service Portal, and clicking on Broad Service Disruption.

We are aware that there are still intermittent issues with this service - however , yesterday there were no calls raised.

For the time being , we are keeping this incident open. Further updates will be posted if there is any significant change.

DTS Team members are actively engaging with our 3rd Party Supplier to identify the cause of this issue and provide solution.

Please accept our apologies for any inconvenience caused.

If you are affected by this issue and have not yet done so, please let us know by visiting our Self-Service Portal, and clicking on Broad Service Disruption.

We are aware that there are still intermittent issues with this service - and we are receiving a small amount of calls (yesterday there were 2 calls raised).

DTS Team members are actively engaging with our 3rd Party Supplier to identify the cause of this issue and provide solution.

For the time being , we are keeping this incident open. Further updates will be posted if there is any significant change.

Please accept our apologies for any inconvenience caused.

If you are affected by this issue and have not yet done so, please let us know by visiting our Self-Service Portal, and clicking on Broad Service Disruption.

We are aware that there are still intermittent issues with this service - and we are receiving a small amount of calls.

DTS Team members are actively engaging with our 3rd Party Supplier to identify the cause of this issue and provide solution.

For the time being , we are keeping this incident open. Further updates will be posted if there is any significant change.

Please accept our apologies for any inconvenience caused.

If you are affected by this issue and have not yet done so, please let us know by visiting our Self-Service Portal, and clicking on Broad Service Disruption.

Our 3rd Party Supplier will continue to monitor the network over the coming days to identify the cause of this issue. The network does appear stable at the moment, however we will keep this incident open. Further updates will be posted if there is any significant change.

Please accept our apologies for any inconvenience caused.

If you are affected by this issue and have not yet done so, please let us know by visiting our Self-Service Portal, and clicking on Broad Service Disruption.

We continue to monitor this issue in conjunction with our 3rd Party suppliers, and any updates will be posted here.

We continue to monitor this issue in conjunction with our 3rd Party suppliers, and any updates will be posted here.

Our 3rd Party Supplier will continue to monitor the network over the coming days to identify the cause of this issue. The network does appear stable at the moment, however, we will keep the incident open and post updates as we receive them. The next update is likely to be tomorrow (Tuesday 14th November) unless there is a significant change before then.

We believe that the service is recovering, but will continue to monitor along with our 3rd Party Suppliers.

If you are affected by this issue and have not yet done so, please let us know by visiting our Self-Service Portal, and clicking on Broad Service Disruption.

We continue to investigate this issue with our 3rd Party suppliers, and any updates will be posted here.

We continue to investigate this issue with our 3rd Party suppliers, and any updates will be posted here.

Our 3rd Party supplier have advised that there is evidence of the network issue from Friday recurring, (after being stable since Saturday morning). If you are affected, please try to change to a wired connection if possible, and let us know by visiting our Self-Service Portal, and clicking on Broad Service Disruption.

We are continuing to work with our supplier to investigate and find a resolution.

Please accept our apologies for any inconvenience caused.

As per updates earlier this morning, investigations by our third party support partner indicated that the network at Dundee had stabilised.

We had kept this incident open today to monitor (and there have been no further issues).

This incident is now closed.

Thanks for your patience.

Investigations by our third party support partner indicate that the network at Dundee has now stabilised.

The issue was identified as being caused by all Wireless Controllers experiencing a very high CPU load (further investigation to determine the root cause of such elevated CPU usage is underway).

Whilst we believe this issue is now resolved , we are keeping this incident open and will continue to monitor.

Apologies for any inconvenience.

Investigations by our third party support partner indicate that the network at Dundee has now stabilised.

The issue was identified as being caused by all Wireless Controllers experiencing a very high CPU load (further investigation to determine the root cause of such elevated CPU usage is underway).

Whilst we believe this issue is now resolved , we are keeping this incident open and will continue to monitor.

Apologies for any inconvenience.

We continue to investigate this issue with our 3rd Party suppliers, and any updates will be posted here.

We continue to investigate this issue with our 3rd Party suppliers, and any updates will be posted here.

We continue to investigate this issue with our 3rd Party suppliers, and any updates will be posted here.

We continue to investigate this issue with our 3rd Party suppliers, and any updates will be posted here.

We continue to investigate this issue with our 3rd Party supplier. We apologise for any inconvenience caused, and thank you for your patience as we work on identifying and resolving the issue.

We've had reports that there are network issues on campus.

We're currently investigating the issue and will update this post with progress.