Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

If you continue to experience difficulties printing directly from a Library PC, we recommend that you print using the University's Pay2Print service following the instructions found in the following IT Guide:

Please accept our apologies for any inconvenience caused. We'll update this post with progress.

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Identified

We have identified the fault that is causing issues when trying to print directly from PCs in the Main Library and have a patch available that will resolve the issue.

Affected PCs will receive the patch as part of regular system updates over the coming days.

If you are experiencing difficulties printing directly from a Library PC, we recommend that you print using the University's Pay2Print service following the instructions found in the following IT Guide:

Please accept our apologies for any inconvenience caused. We'll update this post with progress.

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Identified

You may be experiencing issues when trying to print directly from certain PCs in the Main Library. We have identified the issue and are working to apply a fix to the affected PCs.

If you are experiencing difficulties printing directly from a Library PC, we recommend that you print using the University's Pay2Print service following the instructions found in the following IT Guide:

Please accept our apologies for any inconvenience caused. We'll update this post with progress.

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Began at:

Affected components
  • Printing
    • My Print (Managed Devices)
    • Mobility Print (Personal Devices)