Intermittent Access to Help4u.dundee.ac.uk
Top Desk have now resolved the incident. Thanks for your patience.
"Our engineers has found the cause of the issue and have implemented a fix and performance is returning to normal.
We will continue to monitor the situation."
We've had reports that help4u is experiencing reduced performance/ intermittent access.
TOPdesk the service host is aware of the issue being connected to issues in one of their UK datacentres.
For the latest TOPdesk status please see their status page here - https://status.topdesk.com
Any users who are experiencing logging into our self-service portal can still email any issues to help4u@dundee.ac.uk
Apologies for any inconvenience caused
DTS
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