Drop in network connectivity

Thank you for your patience. We have identified the root cause of these outages and made changes to mitigate this for the future.

We apologise for the inconvenience this caused.

Thanks

Digital and Technology Services

We have had no further recurrences of this issue today (and believe this issue is now resolved).

However , as standard good practice , we will continue to monitor for the time being.

We have had no further recurrences of this issue yesterday or today.

We continue to monitor and our Third Party suppliers are focussing on providing a solution.

Apologies for any inconvenience - thanks for your patience.

We have had no further recurrences of this issue today.

We continue to monitor and our Third Party suppliers are focussing on providing a solution.

Apologies for any inconvenience - thanks for your patience.

At noon today - there was another (brief) drop in wireless and wired connectivity.

We continue to monitor and our Third Party partners are focussing on identifying a solution.

Apologies for any inconvenience - thanks for your patience.

DTS

There have been no further recurrences of this issue overnight.

We continue to monitor and are following up with suppliers on the next steps for this issue.

thanks

DTS

We experienced another drop in internet connectivity on campus at around 5:15pm, which lasted around 10 minutes while things reconnected.

We apologise for this inconvenience and are following up with suppliers on the next steps for this issue

Thanks

DTS

Whilst there have been no further recurrences of this issue , we continue to monitor and investigate .

We've confirmed the initial outage was resolved at 10:15 am; however, we are still investigating further.

If you do continue to experience issues please get in touch via help4u.dundee.ac.uk

Thanks

DTS

We've identified that staff and students across campus experienced a drop in internet connectivity whilst connected to wifi.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

We believe this is back operational currently, but we are investigating further to understand what happened.

Thanks and apologies for the interruption caused.

DTS