Loss in network connectivity across the University

Resolved
Resolved

There were no issues recorded during our monitoring over the weekend.

We've now resolved the incident.

Thanks for your patience.

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Recovering

We've fixed the core issue and can see that network connections across the University have recovered.

As a precautionary measure, we continue to monitor.

We will provide regular updates via this page.

Once again , apologies for any inconvenience caused.

Avatar for
Recovering

We've fixed the core issue and can see that network connections across the University have recovered.

As a precautionary measure, we continue to monitor.

We will provide regular updates via this page.

Once again , apologies for any inconvenience caused.

Avatar for
Recovering

We've fixed the core issue and can see that network connections across the University have recovered.

As a precautionary measure, we continue to monitor.

We will provide regular updates via this page.

Once again , apologies for any inconvenience caused.

Avatar for
Recovering

We've fixed the core issue and can see that network connections across the University have recovered.

As a precautionary measure, we continue to monitor.

We will provide regular updates via this page.

Once again , apologies for any inconvenience caused.

Avatar for
Recovering

We've fixed the core issue and can see that network connections across the University have recovered.

As a precautionary measure, we continue to monitor.

We will provide regular updates via this page.

Once again , apologies for any inconvenience caused.

Avatar for
Recovering

We've fixed the core issue and can see that network connections across the University have recovered.

As a precautionary measure, we continue to monitor.

We will provide regular updates via this page.

Once again , apologies for any inconvenience caused.

Avatar for
Recovering

We've fixed the core issue and can see that network connections across the University have recovered.

As a precautionary measure, we continue to monitor.

We will provide regular updates via this page.

Once again , apologies for any inconvenience caused.

Avatar for
Recovering

We've fixed the core issue and can see network connections across the University recovering.

Apologies for the inconvenience caused, we will keep the status page updated as things fully recover

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Investigating

We've had reports of a loss in network connectivity across the University.

We're currently investigating the issue alongside our third-party supplier and will update this post with progress.

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

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Began at:

Affected components
  • Wifi and wired network
    • eduroam wifi
    • Network Infrastructure
    • _TheCloud
    • StudentResidences