This issue is now resolved.
Thank you for your patience.
Our 3rd Party supplier have confirmed that the core issue is resolved and the system is recovering.
We will continue to monitor.
We continue to investigate this incident as a priority, and will post updates when they are available.
We apologise for any inconvenience caused.
If you are affected by this issue please let us know by visiting our Self-Service Portal, and clicking on the relevant Broad Service Disruption.
We are aware of an issue affecting our print service for some users, including adding credit to accounts.
The issue is currently being investigated by our Engineers alongside our 3rd Party supplier, and progress will be posted here.
If you are affected by this issue please let us know by visiting our Self-Service Portal, and clicking on the relevant Broad Service Disruption.
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