We are aware of reports of no network access on the UoD Network

We've now resolved the incident which was impacting some devices and resulting in an inability to connect to wired or eduroam wireless.

We apologise for any inconvenience caused by this incident

Thanks

DTS

Working with our third-party -supplier , we've fixed the core issue, and can see that affected users are now able to re-connect.

We will continue to monitor ..

Thanks for your patience.

We have identified the cause of the problem and are working internally and with suppliers to resolve.

We will provide a further update soon

Thanks

DTS

We continue to investigate this issue alongside our third-party supplier and will update this post with progress.

As a workaround, our guest network _TheCloud will work on these affected devices

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.

Apologies for any inconvenience caused.

We've had reports that some users cannot connect to the network this Morning.

We're investigating this issue alongside our third-party supplier and will update this post with progress.

As a workaround, our guest network _TheCloud will work on these affected devices

Affected by this issue? Login to the Help4U Self-Service Portal (help4u.dundee.ac.uk), click on the relevant 'Broad service disruption', then select 'I am affected by this disruption'.