Performance Issues with 1U - slowness and disconnects

Resolved
Resolved

T1 have marked this incident as resolved with the following update:

"Following the implementation of the resolution, the errors have ceased, and the service has been fully restored to normal operation."

If you were previously having issues either accessing or using 1U please try again

Any problems please get in touch via help4u.dundee.ac.uk

Thanks

DTS

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Recovering

The supplier (T1) has confirmed they are seeing a service degradation to a subset of customers within the UK region, causing sub-optimal performance.

They have identified the root cause of this issue and are actively working towards a resolution.

For the latest updates directly from T1 please see their status page: https://status.t1cloud.com/

Thanks

-DTS

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Investigating

We are receiving reports of Performance Issues accessing OneUniversity. Our 3rd Party Support have been informed and an urgent support case has been raised with them.

We will update this post as further information is received.

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Julia Mudd
Began at:

Affected components
  • Business administration systems
    • OneUniversity