This incident has now been resolved, in conjunction with our vendor. Thanks for your patience.
We've fixed the core issue, and are waiting for things to recover.
The vendor has identified the problem, and is working to resolve it.
We continue to work with our 3rd Party vendor to investigate this issue. Unfortunately we are unable to provide a timescale for resolution. However, we are treating this issue as a priority.
Thank you for your patience. We continue to work with our 3rd Party vendor to reach a resolution for this issue.
This issue may also affect launching new SITS sessions.
If you are affected by this issue please let us know by visiting our Self-Service Portal and clicking on Broad Service Disruptions.
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